Terms of Service MecAgent Inc.

Last updated June 01, 2026

Welcome, and thank you for your interest in MecAgent Inc. (“MecAgent,” “we,” or “us”) and our website at www.mecagent.com, along with the Software (as defined below), our related websites, hosted applications or other downloadable applications, and other services provided by us (collectively, the “Service”) to you (sometimes referred to herein as “Customer”). These Terms and Conditions, including MecAgent’s Privacy Policy (available at: https://mecagent.com/), (together, these “Terms”) are a legally binding contract between you and MecAgent regarding your use of the Service.

PLEASE READ THE FOLLOWING TERMS CAREFULLY:

BY CLICKING “I ACCEPT,” SIGNING AN ORDER FORM THAT REFERENCES THESE TERMS, OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THESE TERMS. IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. YOUR USE OF THE SERVICE, AND MECAGENT’S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY MECAGENT AND BY YOU TO BE BOUND BY THESE TERMS.

If you are accessing or using the Service on behalf of an organization or entity that has an active master subscription agreement with MecAgent, that agreement will take precedence in the event of any conflict with these Terms.

ARBITRATION NOTICE AND CLASS ACTION WAIVER. Except for specific types of disputes outlined in Section 15, you agree that any dispute arising under these Terms will be resolved through binding individual arbitration. BY AGREEING TO THESE TERMS, BOTH YOU AND MECAGENT WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS OR REPRESENTATIVE ACTION.

1. MecAgent Service Overview. The MecAgent platform provides a suite of AI-powered development tools designed to assist mechanical engineers in designing more efficiently. These tools may generate CAD suggestions, outputs, or offer other functionality to support designing tasks.

2. Eligibility. You must be at least the legal age of majority in your jurisdiction (e.g., 18 years old in the U.S.), or 18 years old, whichever is greater. By agreeing to these Terms, you confirm that: (a) you meet the minimum age requirement; (b) you have not been previously suspended or banned from the Service; and (c) your use of the Service complies with all applicable laws and regulations. If you are entering into these Terms on behalf of a company or other legal entity, you hereby represent and warrant that you have the authority to bind that entity to these Terms, and by agreeing to these Terms, that company or entity is hereby bound by this agreement.

3. Accounts and Registration. To use most features of the Service, you must create an account. During registration, you may need to provide personal information such as your name and email address. You agree that all information you provide is accurate, complete, and not misleading, and that you will keep it updated. You are responsible for maintaining the confidentiality of your password and account credentials, and for all activity that occurs under your account. If you suspect that your account has been compromised, please notify us immediately at contact@mecagent.com.

4. General Payment Terms. Some features of the Service may require payment. Before any fees are charged, you will be presented with the applicable pricing and must agree to it. Unless otherwise stated in these Terms, all fees are listed in U.S. Dollars and are non-refundable, except where required by applicable law. Pricing and payment conditions described here are also subject to any terms outlined in an applicable Order Form.

4.1. Pricing. MecAgent reserves the right to set and modify pricing for its Service. We strive to keep the pricing information available on the Service up to date, and we encourage users to review our pricing page regularly. MecAgent may revise the pricing, including adding new fees or changing existing charges, by providing notice through the Service interface, via email, a popup, or by other reasonable means. Such pricing shall be effective as of the next renewal or billing date. Continued use of the Service after new pricing takes effect constitutes your acceptance of the updated fees. You are responsible for all applicable taxes, excluding taxes based on MecAgent’s net income. MecAgent may, at its sole discretion, offer promotional plans or pricing to specific customers. Such promotions, unless explicitly extended to you, do not apply to your agreement or these Terms.

4.2. Payment Processing. MECAGENT DOES NOT PROCESS PAYMENTS DIRECTLY. Payments made via credit card, debit card, or bank account are facilitated through our third-party payment provider, Stripe, Inc. and its affiliates (“Stripe”). These transactions are governed by Stripe’s terms and policies, available at https://stripe.com/legal and https://stripe.com/privacy (collectively, the “Stripe Agreements”). By using the payment features of the Service, you agree to be bound by the Stripe Agreements, as updated from time to time. You also authorize Stripe to retain and charge your selected payment method, even after expiration, to ensure continued access to the Service. MecAgent is not liable for any payment issues that arise from Stripe’s services.

4.3. Subscription Services. The Service may offer subscription-based plans with recurring charges (“Subscription Service”). Your “Subscription Billing Date” is the date you first subscribe. The subscription starts on this date and continues for the term you select (“Initial Subscription Period”), automatically renewing for the same duration unless canceled by you or terminated by us. By subscribing, you authorize MecAgent (or its payment processor) to charge all applicable fees and taxes on a recurring basis until cancellation. The billing will occur on your Subscription Billing Date and at the start of each renewal period. You must cancel your subscription prior to the renewal date to avoid charges for the upcoming period. Payment will be collected using your associated payment method. Subscriptions can be canceled through your billing settings or by contacting support at contact@mecagent.com.

CANCELLATIONS MUST BE SUBMITTED BEFORE THE RENEWAL DATE TO AVOID BEING BILLED FOR THE NEXT PERIOD.

4.4. Overdue Payments. MecAgent may suspend or terminate your access to the Service, including paid features, if your account has any outstanding balance or you otherwise breach or violate the terms of this Agreement. In addition to the unpaid amount, you may be liable for any fees related to collection efforts, including chargeback and processing costs. If your payment method becomes invalid at the time of renewal, MecAgent reserves the right to terminate your account and delete associated data without liability to MecAgent.

4.5 Free-Tier Service. MecAgent may offer a limited free-access tier that permits users to access certain features and functionality of the platform at no cost, subject to usage limits, feature restrictions, and any additional terms designated by the Company from time to time (the “Free-Tier Service”). The Company may modify, suspend, limit, or discontinue the free tier, or any portion thereof, at any time without liability or prior notice.  

5. Licenses

5.1. Limited License. Provided that you fully comply with these Terms at all times, MecAgent grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service.

5.2. License Restrictions. You may not, and may not permit any third party to: (a) reproduce, distribute, publicly display or perform, or create derivative works based on the Service; (b) modify the Service; (c) reverse engineer, decompile, disassemble, engage in model extraction, or otherwise attempt to derive or gain access to any source code, algorithm, model, model weights and parameters, or other underlying AI technology or component of the Services, in whole or in part; (d) transmit to MecAgent any data that is considered highly sensitive or regulated under specific data protection laws beyond typical "personal information" or "personal data" protections data governed by HIPAA, PCI-DSS, GLBA, or other specialized U.S. or international regulations; (e) transmit or store through the Service any malicious code such as viruses, worms, Trojan horses, or other harmful software; (f) use automated tools such as spiders, crawlers, scrapers, or similar technologies to access, extract, monitor, or collect data from the Service; (g) remove or alter any proprietary notices, trademarks, or labels within the Service; (h) interfere with or attempt to bypass any access controls or security features of the Service; (i) use the Service in any way not explicitly authorized in these Terms.

You further agree not to use the Services in connection with any hazardous equipment, medical devices, aerospace or defense applications, or safety-critical systems engineering or manufacturing, unless subject to a separate written agreement. You agree not to upload any ITAR- or EAR-controlled technical data to the Services and to comply with all applicable export control and sanctions laws in your use and handling of export-controlled materials.

If applicable laws prohibit your use of the Service, you may not use it.

5.3. Feedback. If you send or transmit any communications or materials to us by mail, email, telephone, or otherwise, suggesting or recommending changes to the Services, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like ("Feedback"), we are free to use that Feedback. All Feedback is and will be treated as non-confidential. You hereby assign to us on your behalf, all right, title, and interest in, and we are free to use, without any attribution or compensation to you or any third party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although we are have no obligation to acknowledge receipt of or use any Feedback.

6. Ownership; Proprietary Rights

6.1. Rights to the Service and Materials. MecAgent retains full ownership and all rights, title, and interest in and to the Service. This includes all visual interfaces, graphics, designs, compilations, information, data, computer code (both source and object code), software, products, services, and any modifications, enhancements, or customizations thereof (collectively, the “Materials”). These Materials are protected by applicable intellectual property laws and other regulations. All Materials are either the property of MecAgent or its third-party licensors. You are not permitted to use the Materials unless explicitly authorized by MecAgent. These Terms do not grant any implied licenses, and all rights not expressly granted are reserved.

6.2. Suggestions. When you use the Service, it may generate outputs, including parts, code, or other results, based on your input (collectively, “Suggestions”). MecAgent assigns to you any rights it may have in and to the Suggestions. However, you acknowledge and agree that these Suggestions are automatically produced using machine learning and artificial intelligence, and may be identical or similar to outputs provided to others. You do not receive any rights to Suggestions generated for other users. Moreover, you acknowledge the limitations of outputs produced by AI models (“AI Models”), including but not limited to: (a) potential errors or inaccuracies in the output; (b) limitations in creativity, leading to repetitive or formulaic results; (c) difficulty with interpreting context, slang, or cultural nuance; (d) lack of emotional intelligence or empathetic understanding; (e) the potential for biased or inappropriate content due to training data issues; (f) challenges with tasks requiring complex reasoning or judgment; (g) dependence on the quality and scope of training data, which may affect accuracy; (h) lack of human personalization, resulting in impersonal content.

6.3 Customer represents and warrants that it has all necessary rights, licenses, consents, permissions, and authority to provide and use any Customer Data, prompts, inputs, outputs, training data, files, content, or other materials in connection with the Services, and Customer shall defend, indemnify, and hold harmless MecAgent and its affiliates, licensors, service providers, and their respective officers, directors, employees, and agents from and against any third-party claims, demands, actions, investigations, liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to such materials, Customer’s use of the Services or any outputs generated therefrom, or any actual or alleged violation of applicable law or third-party rights, including intellectual property, privacy, publicity, confidentiality, or data protection rights.

You are solely responsible for (i) evaluating (including by human review) Suggestions for accuracy, completeness, and other factors relevant to your use before using, distributing, or relying on Suggestions and (ii) your decisions, actions, and omissions in reliance or based on the Suggestions. ALL

SUGGESTIONS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. 

7. Customer and Usage Data

7.1. Free-Tier Service Customer Data. MecAgent acknowledges that, as between MecAgent and Customer using the Free-Tier Service, Customer owns all right, title, and interest, including all intellectual property rights, in and to the information, data, materials, text, prompts, images, works, code, or other content that is input, entered, posted, uploaded, submitted, transferred, or otherwise transmitted by Customer through the Services (“Customer Data”), subject to the license granted herein. Customer hereby grants to MecAgent a non-exclusive, royalty-free, worldwide license to (i) reproduce, distribute, and otherwise use and display the Customer Data and process the Customer Data as may be necessary for MecAgent to provide the Services to Customer and (ii) use, modify, and adapt Customer Data (including CAD parts, drawing, and assembly files and metadata) to train, develop, adapt, modify, enhance, or improve the Services and other products or services used or developed by MecAgent. Notwithstanding anything in this Agreement to the contrary, unless prohibited by applicable law, we may delete Customer Data at any time.

7.2. Subscription Service Customer Data. MecAgent acknowledges that, as between MecAgent and Customer using the Subscription Service, Customer owns all right, title, and interest, including all intellectual property rights, in and to their Customer Data, subject to the license granted herein. Customer hereby grants to MecAgent a non-exclusive, royalty-free, worldwide license to (i) reproduce, distribute, and otherwise use and display the Customer Data and process the Customer Data as may be necessary for MecAgent to provide the Services to Customer. MecAgent will not use Customer Data to train, develop, or improve the Services or any other product or service. Notwithstanding anything in this Agreement to the contrary, unless prohibited by applicable law, we may delete Customer Data at any time.

7.3 Usage Data. MecAgent may collect or generate data related to the performance, operation, and usage of the Service (“Usage Data”). Usage Data does not include any Customer Data. MecAgent uses this information solely to provide and maintain the Service, monitor performance and stability, and resolve technical issues. MecAgent may also anonymize and aggregate Usage Data for the purpose of analyzing trends and improving its products and services.

8. Third-Party Software. The Service may include or make use of third-party software components that are distributed under open-source or permissive licenses granting users broad rights to use, copy, modify, and distribute those components (“Third-Party Components”). While your access to the Service is governed by these Terms, nothing here restricts or limits your rights to access and use any Third-Party Components under the terms of their respective licenses. Third-Party Components are provided pursuant to their applicable licenses and, to the extent required by such licenses, are provided “AS IS” without warranties or indemnities of any kind 

9. Communications; Email. MecAgent may contact you with information about its products and services, or those offered by third parties. You can opt out of receiving promotional emails at any time by following the instructions in the email or by contacting us at contact@mecagent.com.

10. Modification of Terms. MecAgent may update these Terms periodically. Please review them regularly. If we make significant changes, we will update the effective date at the top of the Terms and maintain a current version at https://mecagent.com/). All updates take effect once posted. Continued use of the Service after changes are published signifies your agreement to the revised Terms. If you do not accept the changes, you must stop using the Service.

11. Term, Termination, and Modification of the Service

11.1. Term. These Terms take effect when you first accept them, or when you download, install, access, or begin using the Service, whichever occurs first, and will remain in effect until the earlier of: (i) termination by either party in accordance with these Terms, including as provided in Section 11.2, or (ii) the expiration of all active Order Forms, if applicable between you and MecAgent.

11.2. Termination. If you breach any of the provisions of these Terms, your right to use the Service and these Terms will terminate automatically. MecAgent may also terminate these Terms, suspend or close your account, or revoke your access to the Service at any time, for any reason or no reason, with or without notice. This applies regardless of liability. If you are using the Service under the Free-Tier or a trial account, you may terminate your use at any time by deleting your account. If you have a paid subscription, you may cancel your account only after your current subscription term ends, by notifying us prior to the renewal date.

11.3. Effect of Termination. When these Terms are terminated:

 (a) your license to use the Service ends immediately and you must stop using it; (b) your access to your account and the Service will be disabled; (c) you are required to pay any outstanding fees owed to MecAgent as of the termination date; (d) sections that, by their nature, should survive termination, such as 5.3 (Feedback), 6 (Ownership; Proprietary Rights), 7 (Free-Tier Service Customer Data), 11.3 (Effect of Termination), 12 (Indemnity), 13 (Disclaimers; No Warranties), 14 (Limitation of Liability), 15 (Dispute Resolution and Arbitration), and 16 (Miscellaneous), will continue to apply.

You are solely responsible for backing up any Customer Data or content you upload to the Service. Once your account is terminated, MecAgent may delete your data and you may lose access to it. If your access was revoked due to a breach of these Terms, you may not create another account using a different identity or credentials.

11.4. Modification of the Service. MecAgent may change or discontinue any part of the Service at any time, whether permanently or temporarily, and may limit features or functionality, with or without notice. MecAgent is not liable for any such changes, including those affecting paid features or your ability to access content you previously uploaded. You are encouraged to keep your own backup copies of any content you post to the Service.

12. Indemnity. To the maximum extent allowed by applicable law, you are solely responsible for your use of the Service and agree to defend, indemnify, and hold harmless MecAgent, its affiliates, and their respective shareholders, officers, directors, managers, employees, contractors, and agents (collectively, the “MecAgent Entities”) from and against any third-party claims and any related liabilities, damages, losses, or expenses (including reasonable legal fees and costs) that arise from or relate to:

(1) your misuse or unauthorized use of the Service; (2) your breach of these Terms, or any representations, warranties, or agreements contained herein, or violations of applicable laws or regulations; (3) your infringement or violation of any third-party rights, including intellectual property, privacy, publicity, confidentiality, or property rights; or (4) any dispute between you and a third party.

MecAgent reserves the right, at its own expense, to assume exclusive control and defense of any matter otherwise subject to indemnification by you, and you agree to cooperate with MecAgent in the defense of such claims.

13. Disclaimers; No Warranties by MecAgent

13.1. THE SERVICES AND SUGGESTIONS ARE PROVIDED "AS IS" AND MECAGENT SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. MECAGENT SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. MECAGENT MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, INCLUDING ANY AI OUTPUTS, WILL MEET YOUR OR ANY OTHER PERSON'S OR ENTITY'S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY OF YOUR OR ANY THIRD PARTY'S SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. YOU ACKNOWLEDGE THAT, GIVEN THE NATURE OF THE SERVICES AND AI TECHNOLOGY, SUGGESTIONS (I) MAY BE INACCURATE, MISLEADING, OR BIASED, (II) MAY BE THE SAME AS OR SIMILAR TO OUTPUT THE SERVICES GENERATE FOR OTHER CUSTOMERS, (III) MAY NOT QUALIFY FOR INTELLECTUAL PROPERTY PROTECTION, AND (IV) MAY BE SUBJECT TO THIRD PARTY TERMS, INCLUDING, AS APPLICABLE, OPEN SOURCE LICENSES.

13.2. NO ORAL OR WRITTEN INFORMATION OR ADVICE OBTAINED FROM MECAGENT OR THROUGH THE SERVICE, INCLUDING SUGGESTIONS OR CONTENT, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. MECAGENT IS NOT LIABLE FOR DAMAGES RESULTING FROM YOUR USE OF THE SERVICE OR YOUR INTERACTIONS WITH OTHER USERS. YOU AGREE TO USE THE SERVICE ENTIRELY AT YOUR OWN RISK AND DISCRETION. MECAGENT IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICES OR SYSTEMS OR LOSS OF DATA, INCLUDING USER CONTENT.

13.3. THE DISCLAIMERS, LIMITATIONS, AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT ALLOWED BY LAW. MECAGENT DOES NOT DISCLAIM ANY WARRANTY OR RIGHT THAT CANNOT BE LEGALLY EXCLUDED UNDER APPLICABLE LAW.

14. Limitation of Liability

14.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MECAGENT AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS, LOST GOODWILL, LOSS OF DATA, OR OTHER INTANGIBLE LOSSES) RESULTING FROM OR RELATED TO YOUR ACCESS TO OR USE OF — OR INABILITY TO ACCESS OR USE — THE SERVICE OR ANY CONTENT OR MATERIALS MADE AVAILABLE THROUGH THE SERVICE, INCLUDING SUGGESTIONS. THIS APPLIES REGARDLESS OF THE LEGAL BASIS OF THE CLAIM, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, AND EVEN IF MECAGENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL CUMULATIVE LIABILITY OF MECAGENT AND ITS AFFILIATES TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE SHALL NOT EXCEED THE GREATER OF:

 (a) THE AMOUNT YOU PAID TO MECAGENT FOR THE SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR

 (b) ONE HUNDRED U.S. DOLLARS (USD $100).

14.3. EACH OF THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS SET OUT IN THESE TERMS REPRESENTS A RISK ALLOCATION AGREED TO BY THE PARTIES. THIS ALLOCATION IS A FUNDAMENTAL PART OF THE AGREEMENT BETWEEN YOU AND MECAGENT. EACH SUCH PROVISION IS SEPARATE AND INDEPENDENT, AND WILL CONTINUE TO APPLY EVEN IF ANY LIMITED REMEDY IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

Dispute Resolution By Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

15.1. Agreement to Arbitrate. This section, referred to as the “Arbitration Agreement,” outlines how disputes between you and MecAgent will be handled. You agree that any disputes or claims arising out of or relating to these Terms, the Service, any advertising, or your relationship or interactions with MecAgent will be resolved solely through final and binding arbitration, rather than in court, except where you may bring individual claims in small claims court if eligible. This does not limit your ability to contact federal, state, or local agencies, which may be able to act on your behalf. By agreeing to these Terms, you and MecAgent waive the right to a trial by jury and the right to participate in class actions. This Arbitration Agreement is governed by the Federal Arbitration Act.

15.2. Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND MECAGENT AGREE THAT CLAIMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE ACTION WITHOUT EXPRESS WRITTEN CONSENT FROM BOTH PARTIES. THE ARBITRATOR MAY GRANT RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING IT, EXCEPT WHERE APPLICABLE LAW ALLOWS PUBLIC INJUNCTIVE RELIEF.

15.3. Pre-Arbitration Dispute Resolution. MecAgent aims to resolve disputes amicably. Most user concerns can be addressed by emailing customer support at contact@mecagent.com. If resolution isn’t reached, you must first send a certified written Notice of Dispute to MecAgent detailing the nature of the dispute and the relief sought. If no agreement is reached within 60 days of receipt of the Notice, either party may begin arbitration. Settlement offers will not be disclosed to the arbitrator until a final award is determined.

15.4. Arbitration Procedures. Arbitration will be handled by a neutral arbitrator under the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules, as modified by this Arbitration Agreement. Visit https://www.adr.org and https://www.adr.org/consumer for rules and fee details. Any conflict between the AAA Rules and this Arbitration Agreement will be resolved in favor of this Agreement. The arbitrator has authority over all issues, including enforceability and scope, and can award the same remedies that a court could. The arbitrator’s decision will be binding and may be enforced any court of competent jurisdiction. Unless otherwise agreed, arbitration hearings will take place in Santa Clara County California. If you claim $10,000 or less, you may choose document-only, telephonic, or in-person arbitration as per AAA rules. Claims over $10,000 will be governed by AAA’s standard procedures. In all cases, the arbitrator will provide a written decision explaining the findings and outcome.

15.5. Costs of Arbitration. Arbitration fees will follow AAA’s rules unless otherwise specified here. Attorney’s fees will be awarded per AAA Rules.

15.6. Confidentiality. All arbitration proceedings, rulings, and related documentation, including any proprietary artificial intelligence systems, models, algorithms, prompts, outputs, datasets, security measures, or related trade secrets, are strictly confidential for all involved parties.

15.7. Severability. If a court or arbitrator finds any provision of this Arbitration Agreement (excluding Section 15.2) invalid or unenforceable, that part will be replaced with a valid one that closely reflects the intent of the original. If Section 15.2 is found unenforceable, the entire Arbitration Agreement will be null and void, except where invalidity applies solely to public injunctive relief, in which case the rest of the Arbitration Agreement remains valid. All other sections of the Terms remain effective.

15.8. Future Changes to Arbitration Agreement. If MecAgent updates this Arbitration Agreement in the future (excluding changes to the contact address), you may reject those changes by sending written notice within 30 calendar days to the contact address listed in these Terms. By rejecting the change, you agree to arbitrate disputes according to the version of the Arbitration Agreement in effect when you first accepted these Terms or any later valid update you accepted.

Miscellaneous

16.1. General Terms. These Terms, together with MecAgent’s Privacy Policy and any other agreements expressly referenced herein, represent the complete and exclusive agreement between you and MecAgent regarding your use of the Service. You may not assign or transfer these Terms, in whole or in part, by operation of law or otherwise, without prior written consent from MecAgent. We may assign these Terms and any rights granted under them, including rights related to your User Content, without notice or your consent. Our failure to enforce any part of these Terms does not waive our right to enforce that or any other part later. A waiver of any breach or default is not a waiver of any subsequent breach or default. Section titles are provided for convenience and do not affect interpretation. The word “including” means “including but not limited to.” If any provision is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.2. Governing Law. These Terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any disputes will be resolved through arbitration as outlined in Section 15. However, the state and federal courts located in Santa Clara County, California will retain jurisdiction over:

 (a) individual claims filed in small claims court;

 (b) requests for injunctive or equitable relief;

 (c) claims involving intellectual property rights; and

 (d) the enforcement of arbitration awards.

MecAgent operates the Service from the United States and does not guarantee that materials or content are appropriate or accessible outside the U.S.

16.3. Privacy Policy. Please review the MecAgent Privacy Policy (available at: https://mecagent.com/) to understand how we collect, use, and handle your personal information. The Privacy Policy is incorporated by reference into these Terms.

16.4. Consent to Electronic Communications. By using the Service, you agree to receive communications from us electronically as outlined in our Privacy Policy. You agree that all notices, agreements, disclosures, and other communications provided electronically meet any legal requirement for written communication.

16.5. Contact Information. You can contact us via email at contact@mecagent.com or through any other contact methods listed on our website.

16.6. Notice to California Residents. Under California Civil Code Section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by phone at +1-800-952-5210 to resolve complaints or receive more information about the Service.

16.7. No Support. MecAgent is not obligated to provide customer support for the Service. Any support offered is provided voluntarily and may be subject to separate guidelines or policies.

16.8. International Use. The Service is intended for use by individuals located in the United States. We make no guarantee that the Service is suitable or available for use in other countries. Accessing the Service from territories where it is illegal to do so is strictly prohibited. The Services utilize software and technology that may be subject to US export control laws, including the US Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the Services or the software or technology included in the Services to, or make the Services or the software or technology included in the Services accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, regulation, or rule. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Services or the software or technology included in the Services available outside the US.